Workflows
How everything works, step by step. Diagrams are a snapshot of 7 Oct 2026.
Workflows
From request to confirmed booking
A request to a confirmed session: the private link, the 48-hour hold, the deposit, then Vik's review (approve, or decline and refund).
Open →WorkflowThe emails one booking gets
Every email one booking gets, and when: the link, deposit received, Vik's OK, prep + address 48 hours before, aftercare.
Open →WorkflowCancellations and no-shows
The 48-hour rule, who asked, refunds and kept deposits, and closing out or marking a no-show.
Open →WorkflowEarnings flow: how money reaches Vik's Earnings page
How deposits, balances, tips, product sales and Square payments reach the Earnings page.
Open →WorkflowVik's assistant: how a message travels
How a client message or a Vik request travels through the assistant, and the morning summary.
Open →WorkflowConsent form and arrival check-in
The consent form on the client's phone (health, ID photo, signature, guardian for under-18s), then Vik's Review & check in on the day.
Open →Status
Vik's Business Dashboard
Every dashboard page: what it shows, what Vik can do there, and where the data comes from.
Open →StatusWhere we are
Where the whole system is: what's built, what's tested, what's waiting.
Open →StatusWhat we need from Vik
What we still need from Vik, and what each thing unlocks.
Open →